Quality
Assurance
& Compliance.
Quality is Central to Everything We Do
At Cradle Aviation Ltd, quality isn’t just a department—it’s the foundation of our entire operating model. Our structured quality assurance framework ensures that every service we advertise, coordinate, or facilitate consistently meets acceptable aviation standards and regulatory expectations.
Every service provider in our network operates under a formal MoU with Cradle Aviation Ltd.
- Defined scope of partnership
- Compliance requirements
- Review and termination provisions
- Quality and service standards
- Performance expectations
Every service provider in our network operates under a formal MoU with Cradle Aviation Ltd.
- Regulatory certification and approvals
- Professional conduct
- Client communication
- Service delivery standards
- Documentation and reporting
Partner organisations undergo periodic audits to verify ongoing compliance and performance.
- Documentation review
- Performance assessment
- Follow-up action tracking
- Compliance verification
- Improvement opportunity identification
We actively seek and monitor client feedback to track partner performance and satisfaction.
- Documentation review
- Performance assessment
- Follow-up action tracking
- Compliance verification
- Improvement opportunity identification
Feedback and audit findings drive ongoing improvements across our partner network.
- Corrective action implementation
- Process refinement
- Partnership reviews
- Best practice sharing
- Training and development
Core operational values required of every Cradle Aviation partner.
Regulatory Compliance
All partners maintain required certifications, approvals, and regulatory compliance.
Professional Competence
All partners maintain required certifications, approvals, and regulatory compliance.
Safety Culture
Safety-driven practices are embedded in partner operations and decision-making.
Customer Focus
Partners are committed to meeting client needs with professionalism and responsiveness.
Ethical Conduct
Partners operate with integrity, transparency, and accountability.
Aviation Services.
Whether you need reliable in-flight catering, cargo handling support, or aviation supply chain solutions, we can connect you with trusted providers.